Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small piece of data sent from a website to your browser, which is stored on your device until it expires or you delete it manually. They contain unique identifiers that help websites remember information about you and customize your experience.

Why do we use Cookies?

We use cookies to make our platform function smoothly and efficiently for all users. They enable us to:

• Store user preferences and settings
• Recognize repeat visitors and personalize content accordingly
• Analyze website performance and gather insights on how to improve it
• Manage login sessions securely and provide a seamless experience

Types of Cookies

Essential Cookies

These cookies are necessary for our platform's functionality. They enable features like:

• Secure logins and account management
• Website navigation and search functionality
• Essential site analytics, such as monitoring server load or error rates

We use the following essential cookies:

• sessionid (session cookie)
• user_id (persistent cookie)

Session Cookies

These cookies are deleted when you close your browser. We use them for features like:

• User authentication and login management
• Real-time language preferences
• Secure chat functionality

Examples of our session cookies include:

• session_id
• lang
• locale

Persistent Cookies

These cookies remain stored on your device until they expire or are deleted manually.

We use persistent cookies for:

• Remembering user settings, like preferred font sizes and display options
• Tracking progress through multi-step forms (e.g., registration or purchase processes)

Examples of our persistent cookies include:

• prefs_version ( stores last saved preferences)
• lang_pref ( stores language preference)

Functional Cookies

These cookies enhance the overall site experience by saving specific user choices, such as font sizes or display modes.

We use functional cookies to personalize content based on your needs and preferences.

Analytics and Performance Cookies

To optimize our platform's performance and improve user experiences, we employ analytics tools that collect data about:

• Website navigation patterns
• Time spent on-site
• Error rates

These insights enable us to refine the platform for better results. Examples of these cookies include:

• Google Analytics ( GA_*)
• Site statistics tracking (e.g., s_vi cookie)

Preference and Language Settings

To ensure an optimal browsing experience, we let you set language preferences and other site-specific choices that are stored using persistent cookies.

Login/Session Continuity

We use session-based mechanisms to maintain continuous login sessions securely. This ensures your account remains active during extended periods of inactivity or interrupted connection stability issues.

Device Recognition

For analytical purposes and performance enhancement, we track general information about the devices you use for browsing our platform:

• Operating System type (e.g., Windows, macOS)
• Browser details
• Screen resolution and pixel density

This helps us better understand how users interact with the site across different configurations.